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    10 More Uses for 3D Content

    Uses for 3D ContentWe’ve all done it. You come up with a great concept, create outstanding content, post it on your site, kick back and wait for the business to roll in. But are you doing enough?

    With so much content fighting for so many eyeballs, it’s not enough to just post it and forget about it. You need to make sure your best content gets in front of your customers, sales team and partners.

    Creating a plan to effectively distribute your content takes time, but also gives you the most bang for your buck.

    So stop hoarding your best content and get planning.

    10 places to distribute your 3D content:

    1) Your Website (on the Right Pages)

    Don’t limit publishing to product pages. Customers likely search for product information on your Help, Customer Service, and FAQ sections.

    Prominently feature new products and product lines on the home page for maximum visibility. 3D set shots like those used by RODA by Basco make a lasting first impression, especially when placed above the fold.

    RODA's home page

    Screenshot of RODA‘s home page which prominently features 3D set shots from MediaLab.

    [Read more…]

    Are You Hoarding Your Best Content?

    Sharing ContentSo you’ve created visual product content that tells your story best. Content that literally gets inside your product to show customers how it works and why it’s better than the competition. Content that answers customers’ problems and helps them see the product in action. Content that helps them install, maintain or troubleshoot. You’re happy. The Marketing department is happy. Your boss is pleased. But what about the customer? Are they even seeing it?

    Don’t Be a Content Hoarder

    Great content needs to be shared. High-quality product images, set shots, instructional animations, 360° spinners, and interactive tools weren’t designed to languish on one lonely page of one website. So, don’t just post it on your website, check it off the list, and then forget about it.

    Why Hoarding Hurts Sales

    How much do you think your buyers research your product before deciding to buy?

    In 2010, shoppers needed 5.3 sources of information before making a purchase decision. By 2011, that number had climbed to 10.4, and it’s still going up.Jay Baer, Content Marketing World 2013

    And, we’re not talking about a salesperson chatting them up here. We’re talking actual research, down and dirty, checking out every detail of your product and backing their decision with solid information.

    Think you’ve got it covered by packing your company site with that fantastic product content? According to the stats above, you’re lucky if your site is even 1/10th of the equation.

    To meet the consumer during every step of their research, you must aggressively and exhaustively distribute your product content. [Read more…]

    3 iBeacon Best Practices for In-Store Product Marketing

    beacon

    An Estimote beacon; Attender.com

    Apple’s latest technological marvel, iBeacon, has the potential to change in-store product marketing forever. It enables push mobile marketing by using stationary sensors to pinpoint the location of a smartphone and proactively send information to it. The technology behind the beacons works with a store’s mobile apps, integrating location and other data to enhance the shopping experience. It’s already been deployed in Apple stores, and adopted by Estimote and the app Shopkick.

    How iBeacon Stacks Up to Current Tech

    1. Better indoor location awareness. Unlike GPS, which pings satellites and is notoriously unreliable indoors, iBeacon uses stationary indoor transmitters to detect mobile devices moving in and out of range. Even areas that were previously considered phantom zones with poor cell reception can be “geofenced” to detect mobile users anywhere from inches to yards away. [Read more…]

    9 Cost-Effective Reasons Why 3D Animation Beats Video

    It’s true. 3D animation can actually cut costs. It may be surprising, but 3D animation gives you value and savings that traditional product video simply cannot.

    The benefits of 3D animation go way beyond just saving costs. Many people I talk to don’t realize everything 3D animation can do for their ROI. Check out these 9 FAQs – questions we hear all the time about the cost of 3D product animation vs. traditional video.

    No More Prototypes

    Q1: I need “up close and personal” to show how my product works. Building prototypes for video may be expensive, but isn’t 3D animation even more complex and costly?

    A: 3D animation eliminates the “prototype money pit.” Explaining complex product features is all about highlighting details and inner workings. That’s why video demo shoots can be such a pain. They require extensive prep work – from set building and prop design to construction of prototypes and removable product housing to let the viewer “see through” to internal working parts.

    Let’s face it – building a set or model for a video shoot can drain resources fast – in terms of time, labor and materials.

    Just say no to prototypes. 3D animation lets you easily “drill down” to show a cutaway or cross-section of your product without building an expensive model or prototype. The front panel peels off by itself, nuts and bolts fly away – and voila! – your product’s inner workings are easily and clearly displayed!

    Check out the Whirlpool animation below for an example of clean animated cutaways:

     

    3D animation can help you cut a huge line-item expense out of your next product demonstration budget.
    [Read more…]

    How In-store Mobile Users are Forcing POP to Go Digital

    dreamstime_xs_29456647_Mobile-In-StoreIt seems mobile users aren’t content to just spur on the digital revolution online. Their in-store behavior is also forcing brick-and-mortar retailers to rethink their in-store marketing methods.

    One area in particular is point-of-purchase displays. Shoppers want more than slick branding and eye-catching end caps. They want more product information and aren’t afraid to go online and get it for themselves, even while standing in the middle of your aisle — and they’re certainly not waiting around for a member of your sales team.

    As a matter of fact, 84% of smartphone shoppers use their phones while in a physical store – a trend that’s being seen across all categories from appliances and electronics to apparel and pet care. And, almost half use mobile for 15 or more minutes per store visit according to Google Shopper Marketing Agency Council.

    So what are they looking for as they gaze into their devices, apparently frozen in time?

    • 1 in 3 shoppers use their phone to find info rather than ask employees – “self help” is becoming the new norm. 1
    • Mobile search is their #1 in-store resource to help research products 1
    • 82% use mobile search to research products, 72% to make price comparisons, 63% to find promotional offers. 1
    • Price comparisons are the most common use across all categories. 1
    • They’re also looking up online reviews. 2

    “In-store shoppers are looking for product information and they’re turning to their mobile device to find it. The mobile device, always on and always with shoppers, is one of the biggest influencers in the store today; it presents tremendous opportunities for marketers across industries to connect with potential customers–wherever they are, whenever they’re searching for your products.” 1

    [Read more…]

    360° Product Spinners “Cover All Angles” of What Online Shoppers Want

    What consumers want in online product images isn’t new but the methods and challenges of delivery are ever-evolving, leaving some online retailers playing catch-up.

    What Online Shoppers Want

    Since 2003, consumers have been asking for alternate product views, zooms and video and have now come to expect those as standard features. Over the last few years, the e-tailing group has also noted an uptick in demand for product image features like 3D, color change and the ability to view the product in a simulated room environment.

    The stats:

    etailing_group_findings

    Attempts to Deliver

    NikeProdImage

    Interactive product image of the “Nike Free 5.0+” women’s running shoe from Nike.com

    Top brands and retailers have responded to consumer demands in varying degrees. For example, Nike lets shoppers view shoes from 4 angles and zoom in to see design details. Walmart and Zappos provide multiple zoom-enabled images to toggle between product color variants. They also show some products in action through recorded demonstration video.

    [Read more…]

    Take the Test: Will You Sink or Swim in “The Year of the Tablet”?

    Take the Test: Will You Sink or Swim in the "Year of the Tablet"?You’ve heard the hype: 2013 is being hailed “the year of the tablet”. There’s no question that tablet adoption and use is on the rise. The questions are: what will it mean for your industry and most importantly, are you ready?

    We’ve compiled a few links and stats around what we see coming, and what it means for the Consumer Products & Retail and Homebuilding industries in particular. See what the tablet surge holds for your industry and then take one of the tests below to see if you’re poised to sink or swim.

    What’s Coming

    Tablet Prices Will Drop

    Apple’s latest 16GB iPad2 and Mini are $399 and $329 respectively – an over $100 drop since the iPad’s 2010 release. Rising competition from Microsoft, Google, Samsung, Sony, Acer and others is helping to drive tablet and e-reader prices down. You can already pick up Lenovo’s IdeaTab for $299 or Amazon’s Kindle Fire for $199. And, if you’re willing to sacrifice a few GBs or features, you can snag others for under $200. But an even bigger indicator than today’s price is tomorrow’s tech – already developing in and for “emerging markets.” Acer plans to launch a $99 tablet in China called the Iconica B1. India’s $40 Ubislate tablet could drop to $25 by year’s end. While these aren’t due to touch US soil at these prices just yet, they put the reality of low-cost tablet production in clear view. [Read more…]

    Why Product & Brand Marketers Must Step Up Their Game in 2013

    Product and Brand Marketers Step Up Their Game in 2013 Well, you’ve survived the Mayans’ prediction and are heading into a new year!

    Here are some marketing must-dos to help you engage your consumers, supercharge your sales force and establish your brand as a go-to resource in the new year.

    Secure the Sale

    In 2013, real-time response and relevancy win. If you’re serious about sales, arm your customers with essential product information. Pronto.

    [Read more…]

    4 Reasons Animation is Superior When Teaching a Process

    Recently, Ruth Clark, a specialist in instructional design and training, challenged the use of animation when teaching a process — for example, how a toilet flushes or how brakes work.

    Clark referenced an experiment comparing animation with still images. The experiment begs the questions:

    • What type of animation was used?
    • How well was that animation designed?

    While Clark claims that animations “risk imposing too much mental load,” we suspect that the research is referring to Flash-based video rather than interactive instructional animation where the user can control the time frame and order in which information is presented. And, of course, the quality of the animation could easily impact the effectiveness.

    Well-designed instructional animations (especially interactive) are effective in demonstrating processes for several reasons: [Read more…]

    QR Codes, After the Sale [Infographic]

    After the Sale: Using QR Codes to Deliver on Product PromisesThere’s a lot of hype around QR codes as one-click sales and marketing tools. And we’ve seen a ton of executions aimed at wooing consumers before the sale – links to promotional content, online reviews, slick branding videos and landing pages.

    But what about after you’ve gotten the customer to fall in love with your product and take it home?

    Here’s where consumers get left in the lurch – feeling frustrated, abandoned and on their own. Confusing printed instruction manuals leave them with questions. User error leads to lack of confidence in the product (and the brand). Improper assembly leads to product damage. And, all of that confusion and frustration leads to customer service calls, complaints and returns.

    Keeping the customer satisfied is as critical as securing the initial sale.

    QR codes that deliver instructional animation help boost customer satisfaction and reduce service incidents and returns. Animation makes “how-to” steps simple and surpasses video in its demonstrative ability. Easy access to guided instructions via QR code and a mobile device, puts help on-hand to squelch customer frustrations the very moment they arise. When done well, QR codes can head off consumer frustration altogether by following through on the promises made before the sale.

    [Read more…]